Privacy Policy

Section 1

Introduction

This Privacy Policy (our “Privacy Policy”) describes how Organization Research and Development Associates, LLC (“ORDA”, “we,” “our,” or “us”) collects personal information about you (“Personal Information”) through the use of www.vitalgrid.ai (“Website”) and through other electronic communications between you and ORDA. This Privacy Policy also describes our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information. We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy.

This Privacy Policy applies to Personal Information we collect:

on our Website;
in email, text, and other electronic messages between you and us;
through any third-party websites and services, if those applications or advertising are integrated through our website, or include links to this Privacy Policy.

It does not apply to Personal Information collected by:

us offline or through any other means, including on any other website operated by us or any third-party;
any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website; OR
our affiliates, subsidiaries, investors or others with whom we do business.

Please read this Privacy Policy carefully to understand our policies and practices regarding your Personal Information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website, and to cease interactions with us. By accessing or using our Website, you agree to this Privacy Policy. This Privacy Policy may change from time to time, without notice to you (see below in our Changes to Our Privacy Policy). Your continued use of our Website after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.

Section 2

Collection of Personal Information

We collect Personal Information directly from you when you provide it to us, automatically as you navigate through the Website, and from third parties.

The Personal Information we collect on or through our Website provided by you may include:

information that you provide by filling in forms on our Website, including submitting a request to receive a demonstration of our software;
records and copies of your correspondence (including emails that you send to info@orda-us.com and other general email addresses of ORDA); AND
your responses to surveys that we might ask you to complete.

We may also collect Personal Information about you, including automatically. The Personal Information we collect automatically may include personally identifiable information or we may maintain it or associate it with personally identifiable information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service. The technologies we use for this automatic data collection may include, cookies or browser cookies, web beacons, web analytics services, and advertising networks.

Section 3

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Uses of Personal Information

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We may use Personal Information that we collect about you or that you provide to us, including any information:

to provide our Website and its contents to you;
to communicate with you, if and as necessary;
to carry out our obligations and enforce our rights arising from any contracts or agreements entered into between you and us;
to enforce our rights arising from contracts or our intellectual property rights;
in any other way we may describe when you provide the information;
to fulfill any other purpose for which you provide it; AND
for any other purpose with your consent.

Section 4

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Disclosure of Personal Information

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We do not share, sell, or otherwise disclose your Personal Information for purposes other than those outlined in this Privacy Policy. We may disclose your Personal Information, including data provided to us via third-party service providers that are integrated into our Website:

to our contractors and third-party service providers that we use to support our business;
to a company in connection with a merger, acquisition, or other corporate transaction, or in the event of change in structure of our company of any form, such as a sale or transfer of some of all of our assets, or a bankruptcy, liquidation or similar proceeding;
to affiliates and third parties for their commercial purposes;
to enforce or apply our and other agreements, including for billing and collection purposes;
to comply with our legal obligations;
if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us, our customers, or others (including without limitation exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction);
to enforce our rights;
to resolve any potential fraud or perceived irregularity in any audits of the accuracy of any documentation or information submitted to us by you or on your behalf, as deemed appropriate by us;
to comply with any court order, law, or legal process, including to respond to any government or regulatory request;
to fulfill the purposes for which you provide it;
for any purpose disclosed by us when you provide the information; AND
with your consent.

We may also disclose aggregated information about our users, and information that does not identify any individual, without restriction.

Section 5

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Control Over and Choices About Personal Information

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We do not control the collection and use of your information collected by third parties described above in Disclosure of Personal Information; please refer to each relevant third party’s website for its own terms of service and privacy policy. These third parties may, however, aggregate the information they collect with information from their other customers for their own purposes.

In addition, we strive to provide you with choices regarding the Personal Information you provide to us. As applicable, you can set your browser or operating system to refuse all or some cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Website may then be inaccessible or not function properly.

Section 6

‍Links To Other Websites

‍Our Website may contain links to the websites of other companies, which are not controlled by us. We do not control these sites, or their privacy policies, and we recommend that you review the privacy policies of any website you visit, to ensure that its terms are acceptable to you. This Privacy Policy does not apply to information collected on external websites that may be linked to or through our Website, even if those external Websites or companies are affiliated with us.

Section 7

Do Not Track Signals

We also may use automated data collection technologies to collect Personal Information about your online activities over time and across third party websites or other online services (behavioral tracking). Some web browsers permit you to broadcast a signal to websites and online services indicating a preference that they “do not track” your online activities. At this time, we do not honor such signals and we do not modify what information we collect or how we use that information based upon whether such signal is broadcast or received.

Section 8

Data Security

We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of Personal Information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of any Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website or in your operating system.

Section 9

Your California Privacy Rights

Under some circumstances, California law may provide you with the right to obtain a list of third parties (if any) that we provide your Personal Information to for their own direct marketing purposes. California Civil Code Section 1798.83 (California’s “Shine the Light” law) permits users of our Website that are California residents and who provide Personal Information in obtaining products and services for personal, family, or household use to request certain information regarding our disclosure of Personal Information to third parties for their own direct marketing purposes. If applicable, this information would include the categories of Personal Information and the names and addresses of those businesses with which we shared your Personal Information with for the preceding calendar year. We will honor applicable requests within the state-mandated timeframes. To make such a request, please send an email by using the Contact Information below.

Section 10

Individuals Under the Age of 18

Our Website is not intended for individuals under 18 years of age. No one under age 18 may provide any information to or through the Website. We do not knowingly collect Personal Information from individuals under 18. If you are under 18, do not use or provide any information on our Website or on or through any of its features, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received Personal Information from an individual under 18, we will delete that information. If you believe we might have any Personal Information from an individual under 18, please contact us using the Contact Information listed below.

Section 11

Changes to Our Privacy Policy

We may change this Privacy Policy at any time. We will post any changes we make to our Privacy Policy on this page, and accompany such changes with an update to the “Last Revised” date set out below. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, if applicable, and for periodically visiting our Website and reviewing this Privacy Policy to check for any changes. Updates to this Privacy Policy may materially change how we treat your Personal Information, and we recommend revisiting this Privacy Policy at a cadence that is comfortable for you. 

Section 12

Contact Information

You may contact us through the contact information below.

Email: info@orda-us.com

Last Revised: January, 2025

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